Frequently Asked Questions
Welcome to ACTIVIT’s FAQ! We’re thrilled to have you here as part of our community.
We’ve compiled answers to the most frequently asked questions to help you on your wellness journey.
All About ACTIVIT
Your go-to guide on what makes ACTIVIT the ultimate wellness companion.
What is a multivitamin and multimineral supplement?
Multivitamin and Multimineral supplements contain essential vitamins, minerals, and other nutrients that help fill nutritional gaps due to poor diet or certain illnesses and support overall health.
What are the benefits of multivitamins and mineral tablets?
The benefits of multivitamin and multimineral tablets are given below:
- Enhance nutrient intake.
- Provide daily essential nutrients.
- Improve health and may prevent chronic diseases.
- Enhance immunity with vitamins C and D and zinc.
- Nourish skin, hair, and nails.
- Contribute to cognitive and heart health.
- Increase energy and reduce fatigue.
Can we take ACTIVIT Multivitamin and Multimineral daily?
Yes, it is good to take the ACTIVIT Multivitamin and Multimineral every day because it provides you with essential nutrients that support your overall health. Also, it helps bridge nutritional gaps, ensuring you get the vitamins and minerals needed for overall health and body functions, potentially reducing your nutrient deficiencies over time.
Do multivitamins give you energy?
While multivitamins are not a source of energy, they support energy production by filling nutritional gaps. They provide essential nutrients, such as B vitamins, iron, and vitamin C, that support energy synthesis, thereby sustaining energy levels and reducing muscle fatigue.
Why do multivitamins cause constipation?
Multivitamins sometimes cause constipation due to the presence of iron and calcium, while fillers and binders can slow down bowel movements and disrupt gut health. However, ACTIVIT contains iron as ferrous bisglycinate and calcium as calcium bisglycinate chelate – gentler and highly absorbable forms less likely to cause digestive issues. Staying hydrated and eating a fiber-rich diet can further support digestion.
How does a multivitamin help in bodybuilding?
Multivitamins support athletes’ and bodybuilders’ health by providing them essential nutrients that aid in muscle recovery, energy production, and overall performance. Multivitamin and multimineral supplements reduce fatigue and support protein synthesis, ensuring proper muscle growth.
What multivitamin is best for women?
Women's bodies require iron, calcium, vitamin D, and B-complex vitamins for bone health, energy, fertility, and overall health. ACTIVIT is specially formulated with these nutrients to support women’s health
What multivitamin is best for men?
Men need zinc, magnesium, vitamin D, B-complex, and antioxidants for muscle function, energy, and immunity. ACTIVIT provides these key nutrients to help men stay active and healthy.
What payment options do you offer?
For our customers’ convenience, we offer three payment options:
- Cash on Delivery (not available for rural area customers)
- Bank Transfer
- Easy Paisa
Order Placement & Payment
Below are some of are common questions about orders
How can I place an order for ACTIVIT?
You can place an order directly on our official website www.iamactivit.com. or place an order on our official WhatsApp: 03000050786. Simply add your desired products to the cart, proceed to checkout, and complete your purchase.
What payment methods do you accept?
We accept multiple payment methods, including:
✅ Cash on Delivery (COD)
✅ EasyPaisa
✅ Bank Transfers
Can I pay cash on delivery (COD)?
Yes, we offer Cash on Delivery (COD) for convenience. Simply select COD at checkout, and pay when you receive your order.
Do you offer discounts or promo codes?
Yes! We frequently run promotions and offer discount codes. Stay updated by following us on Instagram, Facebook, and subscribing to our newsletter.
How do I apply a discount code at checkout?
At checkout, you’ll find a field labeled “Promo Code” or “Discount Code.” Enter your valid code and click Apply to see the discounted price before completing your purchase.
Can I modify or cancel my order after placing it?
If your order hasn’t been processed or shipped, you can modify or cancel it by contacting our customer support at info@iamactivit.com or via WhatsApp: 03000050786. Once shipped, orders cannot be changed or canceled.
Shipping & Delivery
Below are some common questions about our shipping & delivery
How long does it take to receive my order?
Delivery times vary depending on your location:
📍 Within Pakistan: 2-5 business days
🌎 International: Currently unavailable (coming soon!)
Do you offer free shipping?
Yes, we offer free shipping on orders all over Pakistan.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp. You can use this number to track your package on the courier’s website.
Do you ship internationally?
Currently, we only deliver within Pakistan, but we’re working on expanding to international markets soon!
What should I do if my order is delayed?
If your order is delayed beyond the estimated time, please contact our support team at info@iamactivit.com or WhatsApp us for assistance
Returns & Refunds
Below are some common questions about our returns & refunds policies.
What is your return policy?
We accept returns and exchanges within 7 days of delivery, provided the product is unopened, unused, and in its original packaging.
How do I initiate a return or exchange?
To request a return, email us at info@iamactivit.com or WhatsApp: 03000050786 with your order details and reason for return. Our team will guide you through the process.
Can I get a refund if I’m not satisfied with the product?
If you receive a defective or incorrect item, we offer a full refund or replacement. Refunds are not available for opened or used products due to hygiene and safety reasons.
How long does it take to process a refund?
Once your return is approved, refunds are processed within 5-7 business days via your original payment method.
Order Issues & Support
Below are some common questions about order issues and support.
What should I do if I receive a damaged or incorrect item?
We sincerely apologize for any inconvenience! Please send us a photo of the damaged or incorrect item within 24 hours of receiving your order at info@iamactivit.com, or WhatsApp: 03000050786 and we will arrange a replacement.
How can I contact customer support regarding my order?
You can reach out to us via:
Email: info@iamactivit.com
WhatsApp: 03000050786
Social Media: @iamactivit
Can I change my delivery address after placing the order?
If your order hasn’t been shipped yet, you can request an address change by contacting us immediately at info@iamactivit.com. Once shipped, the address cannot be changed.