Shipping policy

Shipping Policy

At ACTIVIT, we are dedicated to providing prompt and reliable delivery of your orders. Below is our shipping policy to keep you informed about our shipping practices.

1. Processing Time

Order Processing: Orders are processed within 1-2 business days of receipt. Please allow additional time for processing during peak periods or holidays.
Order Confirmation: You will receive an order confirmation email with details about your purchase once your order is processed.

2. Shipping Methods and Delivery Times

Standard Shipping: Delivery typically takes 5-7 business days within Pakistan. For international orders, delivery may take 10-14 business days, depending on the destination.
Expedited Shipping: Available at checkout for faster delivery. Expedited shipping usually takes 2-3 business days within Pakistan.

3. Shipping Rates

Domestic Shipping: We offer free standard shipping on all orders within Pakistan. No additional shipping charges apply.
International Shipping: Shipping rates for international orders are calculated at checkout based on the destination and weight of the package.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email. Use this number to track your shipment online.

5. Shipping Address

Ensure your shipping address is accurate and complete at the time of purchase. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

6. Delivery Issues

If you encounter any issues with your delivery, such as a damaged package or missing items, please contact our customer service team at [Customer Service Email] within 7 days of receiving your order. We will work to resolve the issue promptly.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our [Return Policy](link to your return policy).

8. Contact Us

If you have any questions or concerns about shipping, please contact our customer service team at [Customer Service Email] or call us at [Customer Service Phone Number]. We are here to assist you!

Thank you for choosing ACTIVIT. We look forward to serving you!